CECOPS & TECS Commissioning Products

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Commissioning Technology Enabled Care Services

This iCOPS® product is for all staff responsible for planning, commissioning, procuring, project and contract managing Technology Enabled Care Services.  [ Request a quote ]

Click here for more information and a FREE trial

Digital health and care technologies are becoming more popular in the health, housing and care sectors. We have been used to alerts and alarms in the home for many years. These have now been supplemented by a wide range of sensors, wearables, trackers and phone apps; as well as video consultations, online symptom checkers and phone triage.

Traditionally, these services have been known as telecare, telehealth and telemedicine. Now they are often brought together (particularly in the UK) under ‘Technology Enabled Care Services’ (TECS).

The iCOPS® product for TECS can be used for planning, commissioning, project & contract management, evaluating and reviewing services, instilling good governance, monitoring, assessing and managing quality, safety and performance, and driving continuous improvement.

.iCOPS® for commissioners is also a great tool for assessing readiness before adopting or expanding TECS. Some of the reported barriers to wider adoption and roll-out of TECS include insufficient strategic planning, lack of wider stakeholder engagement, weak benefits realisation plans and business case development, together with lack of evidence to support investment, poor implementation plans and governance arrangements, as well as poor systems for measuring and evaluating service impact.

Whatever the issues are, iCOPS® can help you to break down your TECS project into component parts and enable you to work through them effectively, allowing you to plan, design, commission and manage your new service.

iCOPS® also enables organisations to comply with all their obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to TECS. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for commissioning TECS include:

  1. Strategic planning and preliminary considerations
  2. Involvement of stakeholders, users and carers
  3. Partnerships, joint working and integration
  4. Governance and risk management
  5. Business case development
  6. Investment and funding
  7. Procurement
  8. Service requirements and specifications
  9. Contractual arrangements
  10. Eligibility criteria and self-funding
  11. Legal & regulatory obligations and standards
  12. Information technology and information management
  13. Marketing and promotion
  14. Implementation
  15. Performance management and continuous improvement
  16. Measuring and evaluating service impact

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on commissioning TECS go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops6

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

 ‘No more excuses for not embracing Technology Enabled Care Services #TECS’

Commissioning & Governance – Wheelchair and Seating Services

This iCOPS® product is for all staff responsible for planning, commissioning and procuring Wheelchair and Seating Services.  [ Request a quote ]

Click here for more information and a FREE trial

The right wheelchair at the right time is something all service users everywhere should receive. However, this is not always their experience. Commissioning wheelchair and seating services has historically been difficult, particularly because services are not always straightforward e.g. there are issues relating to the complexity of conditions, eligibility criteria and interdependencies with other related services.

This iCOPS® product for wheelchair and seating services gives those with responsibilities for planning and/or commissioning the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement.

iCOPS® sets out ‘core’ subject areas to act as a framework when commissioning these services. It can help you to break down your commissioning responsibilities into component parts and enable you to work through them effectively, allowing you to plan, design, commission and manage your wheelchair and seating service.

iCOPS® also enables organisations to comply with all their relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to commissioning wheelchair and seating services. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for commissioning wheelchair and seating services include:

  1. Service Requirements and Specifications
  2. Partnerships and Joint Working Arrangements
  3. Funding Arrangements
  4. Contractual Arrangements
  5. Legal, Regulatory and Welfare Obligations
  6. Governance and Risk Management
  7. Eligibility Criteria
  8. Contract and Performance Management
  9. Involvement of Service Users and Carers
  10. Cross Border Protocol

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on commissioning wheelchair and seating services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops1

We also have an iCOPS® product for Provision of wheelchair and seating services (including clinical activities) – see HERE for details.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘I now have peace of mind that all the issues are covered – and all in one place!’

Commissioning & Governance – Community (Disability) Equipment Services

This iCOPS® product is for all staff responsible for planning, commissioning and procuring Community (Disability) Equipment Services.  [ Request a quote ]

Click here for more information and a FREE trial

Disability equipment services are important for enabling disabled people to maintain independence and to be better supported in managing their own care. Services need to be geared toward prevention and early intervention to avoid unnecessary and costlier episodes of care later on.

One of the results of failing to commission and provide disability equipment effectively is significant unnecessary cost for the health and care economy, for example through delayed hospital discharges, and unnecessary hospital and care home admissions. Providing services inappropriately is always a false economy.

Besides the huge benefits to service users, commissioning disability equipment services safely and effectively significantly improves both clinical and financial outcomes.

Commissioning disability equipment services effectively is not as easy as some might think. Issues like joint working and funding, and links to related services and sectors, can add complexity.

This iCOPS® product for disability equipment services gives those with responsibilities for planning and/or commissioning the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement.

iCOPS®  sets out ‘core’ subject areas to act as a framework when commissioning these services. It can help you to break down your commissioning responsibilities into component parts and enable you to work through them effectively, allowing you to plan, design, commission and manage your disability equipment service.

iCOPS® also enables organisations to comply with all relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to commissioning disability equipment. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for commissioning disability equipment services include:

  1. Service Requirements and Specifications
  2. Partnerships and Joint Working Arrangements
  3. Funding Arrangements
  4. Contractual Arrangements
  5. Legal, Regulatory and Welfare Obligations
  6. Governance and Risk Management
  7. Eligibility Criteria
  8. Contract and Performance Management
  9. Equipment in Care Homes
  10. Third Party Contractors
  11. Involvement of Service Users and Carers
  12. Cross Border Protocol
  13. Disabled Facilities Grants (DFGs) and Major Adaptations

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on commissioning disability equipment services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops5

We also have an iCOPS® product for Provision of disability equipment – see HERE for details. Commissioners can request that providers use this to ensure quality and performance is maintained.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘This makes a complex area very manageable; I can’t believe it is so simple to use!’

CECOPS & TECS Provider Products

Service Provision – Community (Disability) Equipment

This iCOPS® product is for all managerial, operational and technical staff working within Community (Disability) Equipment Services. [ Request a quote ]

Click here for more information and a FREE trial

The provision of disability equipment involves many different activities e.g. storage, procurement, logistics, delivery and collections, decontamination and maintenance, equipment installation and demonstrations. Very often equipment providers are required to support a range of stakeholders, with many expectations and obligations to fulfil.

If any of these activities fail and equipment is not provided safely or effectively, it can put the lives and wellbeing of service users at risk. Poor service provision can also have a knock-on effect upon wider health and care-related services, e.g. through unnecessary hospital admissions.

Equipment providers are also expected to abide by many legal, health and safety and medical device management duties and obligations.

It is important therefore that all aspects of service provision are addressed and managed appropriately, to ensure services are safe and effective, and that performance is optimal, so that the right outcomes are achieved.

The iCOPS® service provision product for community (disability) equipment gives you the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement. It allows you to focus on areas that may need to be developed and to maintain and build on areas where you are performing well. It enables you to store all your information (e.g. policies, performance stats) in one place.

It sets out ‘core’ subject areas to act as a framework when providing these services. It can help you to break down your provider responsibilities into component parts and enable you to work through them effectively.

iCOPS® also enables organisations to comply with all relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to providing community (disability) equipment. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for community (disability) equipment service provision includes:

  1. Operational Management
  2. Quality Management Systems
  3. Training and Qualifications
  4. Information Technology and Information Management
  5. Health and Safety Management
  6. Transportation
  7. Decontamination
  8. Performance Management
  9. Emergency and Out of Hour Cover
  10. Stock Management
  11. Recycling
  12. Assembling, Fitting, Demonstrating and Trialling Equipment
  13. Minor Adaptations
  14. Manual Handling
  15. Medical Device Management
  16. Equipment in Care Homes
  17. Alternative Funding Options for Equipment
  18. Establishing Links between Assistive Technology Related Services
  19. Third Party Contractors
  20. Involvement of Service Users and Carers

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial for Provision of Community (Disability) Equipment go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops4

We also have an iCOPS® product for Commissioning Community (Disability) Equipment – see HERE for details.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘No more excuses for not embracing Technology Enabled Care Services #TECS’

Service Provision – Wheelchair and Seating Services

This iCOPS® product is for all operational, clinical and technical staff working in Wheelchair and Seating Services. [ Request a quote ]

Click here for more information and a FREE trial

The provision of wheelchair and seating services involves many different activities e.g. storage, procurement, logistics, delivery and collections, decontamination and maintenance, equipment installation and demonstrations. It also involves a range of clinical and technical activities such as assessments and fitting.

If any of these activities fail and equipment is not provided safely or effectively, it can put the lives and wellbeing of service users at risk. Poor service provision can also result in unnecessary health conditions, e.g. development of pressure ulcers.

Wheelchair and Seating Services are also expected to abide by many legal, health and safety and medical device management duties and obligations.

It is important therefore that all aspects of service provision are addressed and managed appropriately, to ensure services are safe and effective, and that performance is optimal, so that the right outcomes are achieved.

The iCOPS® product for wheelchair and seating services brings together both service provision and related clinical and technical activities, in one coherent tool.

The iCOPS® service provision product for wheelchair and seating services gives you the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement. It allows you to focus on areas that may need to be developed and to maintain and build on areas where you are performing well. It enables you to store all your information (e.g. policies, performance stats) in one place.

It sets out ‘core’ subject areas to act as a framework when providing these services. It can help you to break down your responsibilities into component parts and enable you to work through them systematically and effectively.

iCOPS® also enables organisations to comply with relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to providing wheelchair and seating services. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for Providing Wheelchair and Seating Services includes:

  1. Operational management
  2. Quality management systems
  3. Training and qualifications
  4. Information technology and information management
  5. Health and safety management
  6. Transportation
  7. Decontamination
  8. Performance management
  9. Emergency and out of hour cover
  10. Stock management
  11. Recycling
  12. Assembling, fitting, demonstrating and trialling equipment
  13. Manual handling
  14. Medical device management
  15. Assessing the service user’s equipment needs
  16. Managing multiple assessments
  17. Assessing the home and environment
  18. Selecting and purchasing equipment
  19. Equipment related risk assessments
  20. Reviewing equipment and equipment needs
  21. Managing equipment budgets
  22. Complex, specialist and children’s equipment
  23. Alternative funding options for equipment
  24. Establishing links between assistive technology related services
  25. Third party contractors
  26. Involvement of service users and carers

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial for Providing Wheelchair and Seating Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops2

We also have an iCOPS® product for commissioning wheelchair and seating services – see HERE for details.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘This tool enables me to see all the jigsaw pieces, and makes the service not so complicated!’

CECOPS & TECS Clinical Products

Clinical and Professional Responsibilities – Community (Disability) Equipment

This iCOPS® product is for all clinical and professional staff responsible for assessing and prescribing Community (Disability) Equipment. [ Request a quote ]

Click here for more information and a FREE trial

Disability equipment is generally assessed for and prescribed by clinical professionals e.g. Occupational Therapists, Physiotherapists and Nurses. The importance of getting the right assessment and the right equipment cannot be understated.

Getting the right assessment by a clinical professional, together with safe, good quality, timely and effective equipment provision helps to achieve a variety of care related policies and strategies e.g. early intervention, prevention and re-ablement. It also results in the following benefits:

  • improves early years development for disabled children;
  • reduces risk and likelihood of unnecessary injuries (e.g. falls, pressure ulcers), untoward incidents and fatalities;
  • good for managing Long Term Conditions;
  • cuts unscheduled hospital admissions, and avoids crisis admissions to high cost services;
  • reduces length of hospital stay and enables timely discharge from hospital and supports post discharge recovery;
  • provides seamless care pathway for service users across different care agencies;
  • supports carers and parents in managing care needs & wellbeing
  • keeps more people independent in the community, and assists with funding of long term care

To achieve the benefits listed above, clinical professionals need to be well supported in terms of having the right levels of staff with the right skills and training. Services around them also need to be well commissioned to allow them to work hand-in-hand with other agencies to deliver person-centred, integrated and holistic services.

Clinical professionals are expected to adhere to various governing standards and regulations. For example, besides having to meet the standards of their respective councils and professional bodies, they are required to work within organisational and regulatory boundaries. They are also expected to work in coordination with the providers of equipment services.

With the above issues in mind, this iCOPS® product for clinical and professional staff working with Community (Disability) Equipment Services had been developed.

The iCOPS® clinical and professional responsibilities product for Community (Disability) Equipment Services gives you the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement. It allows you to focus on areas that may need to be developed and to maintain and build on areas where you are performing well. It enables you to have all your information (e.g. policies, performance stats) stored in one place.

It sets out ‘core’ subject areas to act as a framework when providing these services. It can help you to break down your responsibilities into component parts and enable you to work through them systematically and effectively.

iCOPS® also enables professional staff and organisations to comply with all relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific for clinical staff working with Community (Disability) Equipment Services. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for Community (Disability) Equipment Services: Clinical and Professional Responsibilities include:

  1. Assessing the User’s Equipment Needs
  2. Managing Multiple Assessments
  3. Assessing the Home and Environment
  4. Training in Equipment Provision and Use
  5. Transportation of Equipment
  6. Selecting and Purchasing Equipment
  7. Demonstrating and Trialling Complex Equipment
  8. Equipment Related Risk Assessments
  9. Reviewing Equipment and Equipment Needs
  10. Trusted Assessor
  11. Self-Assessment for Equipment
  12. Managing Equipment Budgets
  13. Complex, Specialist and Children’s Equipment
  14. Hospital Discharge Arrangements
  15. Establishing Links between Assistive Technology Services
  16. Involvement of Service Users and Carers
  17. Disabled Facilities Grants (DFGs) and Major Adaptations

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Community (Disability) Equipment Services: Clinical and Professional Responsibilities go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops3

We also have iCOPS® products for Commissioning and Providing Community (Disability) Equipment Services –see HERE for the Commissioning product and HERE for the Provider product.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘No more excuses for not embracing Technology Enabled Care Services #TECS’

Wheelchair and Seating Services

This iCOPS® product is for all operational, clinical and technical staff working in Wheelchair and Seating Services. [ Request a quote ]

Click here for more information and a FREE trial

The provision of wheelchair and seating services involves many different activities e.g. storage, procurement, logistics, delivery and collections, decontamination and maintenance, equipment installation and demonstrations. It also involves a range of clinical and technical activities such as assessments and fitting.

If any of these activities fail and equipment is not provided safely or effectively, it can put the lives and wellbeing of service users at risk. Poor service provision can also result in unnecessary health conditions, e.g. development of pressure ulcers.

Wheelchair and Seating Services are also expected to abide by many legal, health and safety and medical device management duties and obligations.

It is important therefore that all aspects of service provision are addressed and managed appropriately, to ensure services are safe and effective, and that performance is optimal, so that the right outcomes are achieved.

The iCOPS® product for wheelchair and seating services brings together both service provision and related clinical and technical activities, in one coherent tool.

The iCOPS® service provision product for wheelchair and seating services gives you the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement. It allows you to focus on areas that may need to be developed and to maintain and build on areas where you are performing well. It enables you to store all your information (e.g. policies, performance stats) in one place.

It sets out ‘core’ subject areas to act as a framework when providing these services. It can help you to break down your responsibilities into component parts and enable you to work through them systematically and effectively.

iCOPS® also enables organisations to comply with relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to providing wheelchair and seating services. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for Providing Wheelchair and Seating Services includes:

  1. Operational management
  2. Quality management systems
  3. Training and qualifications
  4. Information technology and information management
  5. Health and safety management
  6. Transportation
  7. Decontamination
  8. Performance management
  9. Emergency and out of hour cover
  10. Stock management
  11. Recycling
  12. Assembling, fitting, demonstrating and trialling equipment
  13. Manual handling
  14. Medical device management
  15. Assessing the service user’s equipment needs
  16. Managing multiple assessments
  17. Assessing the home and environment
  18. Selecting and purchasing equipment
  19. Equipment related risk assessments
  20. Reviewing equipment and equipment needs
  21. Managing equipment budgets
  22. Complex, specialist and children’s equipment
  23. Alternative funding options for equipment
  24. Establishing links between assistive technology related services
  25. Third party contractors
  26. Involvement of service users and carers

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial for Providing Wheelchair and Seating Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops2

We also have an iCOPS® product for commissioning wheelchair and seating services – see HERE for details.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘This tool enables me to see all the jigsaw pieces, and makes the service not so complicated!’