All the iCOPS® products listed below help to proactively manage quality, safety and performance, and meet the Care Quality Commission’s (CQC) Standards.

iCOPS® grades performance to give an indication of a provider’s CQC rating, supporting all health and care providers deliver an outstanding service, whilst reducing the time, cost and effort of managing compliance.

iCOPS® changes the focus from regulatory compliance to self-evaluation, putting the provider in control of their service quality, embedding a culture of continuous improvement, whilst simultaneously demonstrating that CQC’s standards have been met.

The baseline criteria used within the iCOPS® products are taken directly from CQC’s regulations and supporting guidance, including notes for assessors. The criteria for the fundamental standards have been graded by our professional and experienced consultants to reflect the different CQC rating levels. Whilst there can be no guarantee that rating an organisation against the iCOPS® criteria will result in CQC awarding the same rating on inspection, it can be assured that following the criteria will align an organisation with CQC’s requirements, as it is taken from their own material.

The range of iCOPS® products listed below include the characteristics of each rating level with regards to the fundamental standards, and for each of the key lines of enquiry, specific to each service area. This also helps the provider to assess and evidence their own quality of care against each of the five key questions asked by CQC i.e. are services safe, effective, caring, responsive and well-led. This benefits both the provider and CQC by reducing inspection time and cost.

Reports are generated automatically by iCOPS® at the press of a button, based on the data already entered; from these it is clear to see whether improvements and progress are being made, together with specific areas that may need development or risks to be addressed. These reports can be used for many purposes including management and board meetings, and for supporting Provider Information Return required by CQC.

Good practice is easily shared with iCOPS® using the unique overlay feature, allowing services or departments to be viewed side by side. This excellent feature supports community building and sharing the ‘good stuff’.

This iCOPS® range of products enables providers to assess where they are in line with CQC criteria and respective grading, see what outstanding looks like, and helps plan the necessary actions for getting there. As all the necessary criteria are built into iCOPS®, with a few simple steps a robust and detailed action plan will be produced. It also offers a unique collaboration function to allow for 360° feedback evaluation.

Note: iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above

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Community Adult Social Care Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Community Adult Social Care Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC1

Adult Social Care Hospice Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Adult Social Care Hospice Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC2

Residential Adult Social Care Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Residential Adult Social Care Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC3

Community Health Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Community Health Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC4

Specialist Mental Health Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Specialist Mental Health Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC5

NHS 111 Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on NHS 111 Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC6

NHS and Independent Ambulance Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on NHS and Independent Ambulance Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC7

NHS and Independent Acute Hospitals

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on NHS and Independent Acute Hospitals go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC8

NHS GP practices and GP out-of-hours services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on NHS GP practices and GP out-of-hours services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC9

Primary Care Dental Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Primary Care Dental Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC10

We appreciate that Dental Services are not graded by CQC, however the iCOPS® tool will help to deliver an outstanding service and be able to evidence this, especially as we have developed characteristics for each rating level for this service area (based on the key lines of enquiry).

Specialist Substance Misuse Services

CARRY OUT A REVIEW OF YOUR SERVICE USING THE FREE, NO OBLIGATION, ONE MONTH TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on Specialist Substance Misuse Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icopsCQC11