Service Provision – Community (Disability) Equipment

This iCOPS® product is for all managerial, operational and technical staff working within Community (Disability) Equipment Services.  [ Request a quote ]

Click here for more information and a FREE trial

The provision of disability equipment involves many different activities e.g. storage, procurement, logistics, delivery and collections, decontamination and maintenance, equipment installation and demonstrations. Very often equipment providers are required to support a range of stakeholders, with many expectations and obligations to fulfil.

If any of these activities fail and equipment is not provided safely or effectively, it can put the lives and wellbeing of service users at risk. Poor service provision can also have a knock-on effect upon wider health and care-related services, e.g. through unnecessary hospital admissions.

Equipment providers are also expected to abide by many legal, health and safety and medical device management duties and obligations.

It is important therefore that all aspects of service provision are addressed and managed appropriately, to ensure services are safe and effective, and that performance is optimal, so that the right outcomes are achieved.

The iCOPS® service provision product for community (disability) equipment gives you the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement. It allows you to focus on areas that may need to be developed and to maintain and build on areas where you are performing well. It enables you to store all your information (e.g. policies, performance stats) in one place.

It sets out ‘core’ subject areas to act as a framework when providing these services. It can help you to break down your provider responsibilities into component parts and enable you to work through them effectively.

iCOPS® also enables organisations to comply with all relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to providing community (disability) equipment. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for community (disability) equipment service provision includes:

  1. Operational Management
  2. Quality Management Systems
  3. Training and Qualifications
  4. Information Technology and Information Management
  5. Health and Safety Management
  6. Transportation
  7. Decontamination
  8. Performance Management
  9. Emergency and Out of Hour Cover
  10. Stock Management
  11. Recycling
  12. Assembling, Fitting, Demonstrating and Trialling Equipment
  13. Minor Adaptations
  14. Manual Handling
  15. Medical Device Management
  16. Equipment in Care Homes
  17. Alternative Funding Options for Equipment
  18. Establishing Links between Assistive Technology Related Services
  19. Third Party Contractors
  20. Involvement of Service Users and Carers

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial for Provision of Community (Disability) Equipment go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops4

We also have an iCOPS® product for Commissioning Community (Disability) Equipment – see HERE for details.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

 ‘No more excuses for not embracing Technology Enabled Care Services #TECS’

Service Provision – Wheelchair and Seating Services

This iCOPS® product is for all operational, clinical and technical staff working in Wheelchair and Seating Services.  [ Request a quote ]

Click here for more information and a FREE trial

The provision of wheelchair and seating services involves many different activities e.g. storage, procurement, logistics, delivery and collections, decontamination and maintenance, equipment installation and demonstrations. It also involves a range of clinical and technical activities such as assessments and fitting.

If any of these activities fail and equipment is not provided safely or effectively, it can put the lives and wellbeing of service users at risk. Poor service provision can also result in unnecessary health conditions, e.g. development of pressure ulcers.

Wheelchair and Seating Services are also expected to abide by many legal, health and safety and medical device management duties and obligations.

It is important therefore that all aspects of service provision are addressed and managed appropriately, to ensure services are safe and effective, and that performance is optimal, so that the right outcomes are achieved.

The iCOPS® product for wheelchair and seating services brings together both service provision and related clinical and technical activities, in one coherent tool.

The iCOPS® service provision product for wheelchair and seating services gives you the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement. It allows you to focus on areas that may need to be developed and to maintain and build on areas where you are performing well. It enables you to store all your information (e.g. policies, performance stats) in one place.

It sets out ‘core’ subject areas to act as a framework when providing these services. It can help you to break down your responsibilities into component parts and enable you to work through them systematically and effectively.

iCOPS® also enables organisations to comply with relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to providing wheelchair and seating services. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for Providing Wheelchair and Seating Services includes:

  1. Operational management
  2. Quality management systems
  3. Training and qualifications
  4. Information technology and information management
  5. Health and safety management
  6. Transportation
  7. Decontamination
  8. Performance management
  9. Emergency and out of hour cover
  10. Stock management
  11. Recycling
  12. Assembling, fitting, demonstrating and trialling equipment
  13. Manual handling
  14. Medical device management
  15. Assessing the service user’s equipment needs
  16. Managing multiple assessments
  17. Assessing the home and environment
  18. Selecting and purchasing equipment
  19. Equipment related risk assessments
  20. Reviewing equipment and equipment needs
  21. Managing equipment budgets
  22. Complex, specialist and children’s equipment
  23. Alternative funding options for equipment
  24. Establishing links between assistive technology related services
  25. Third party contractors
  26. Involvement of service users and carers

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial for Providing Wheelchair and Seating Services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops2

We also have an iCOPS® product for commissioning wheelchair and seating services – see HERE for details.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘This tool enables me to see all the jigsaw pieces, and makes the service not so complicated!’