Commissioning Technology Enabled Care Services

This iCOPS® product is for all staff responsible for planning, commissioning, procuring, project and contract managing Technology Enabled Care Services.  [ Request a quote ]

Click here for more information and a FREE trial

Digital health and care technologies are becoming more popular in the health, housing and care sectors. We have been used to alerts and alarms in the home for many years. These have now been supplemented by a wide range of sensors, wearables, trackers and phone apps; as well as video consultations, online symptom checkers and phone triage.

Traditionally, these services have been known as telecare, telehealth and telemedicine. Now they are often brought together (particularly in the UK) under ‘Technology Enabled Care Services’ (TECS).

The iCOPS® product for TECS can be used for planning, commissioning, project & contract management, evaluating and reviewing services, instilling good governance, monitoring, assessing and managing quality, safety and performance, and driving continuous improvement.

.iCOPS® for commissioners is also a great tool for assessing readiness before adopting or expanding TECS. Some of the reported barriers to wider adoption and roll-out of TECS include insufficient strategic planning, lack of wider stakeholder engagement, weak benefits realisation plans and business case development, together with lack of evidence to support investment, poor implementation plans and governance arrangements, as well as poor systems for measuring and evaluating service impact.

Whatever the issues are, iCOPS® can help you to break down your TECS project into component parts and enable you to work through them effectively, allowing you to plan, design, commission and manage your new service.

iCOPS® also enables organisations to comply with all their obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to TECS. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for commissioning TECS include:

  1. Strategic planning and preliminary considerations
  2. Involvement of stakeholders, users and carers
  3. Partnerships, joint working and integration
  4. Governance and risk management
  5. Business case development
  6. Investment and funding
  7. Procurement
  8. Service requirements and specifications
  9. Contractual arrangements
  10. Eligibility criteria and self-funding
  11. Legal & regulatory obligations and standards
  12. Information technology and information management
  13. Marketing and promotion
  14. Implementation
  15. Performance management and continuous improvement
  16. Measuring and evaluating service impact

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on commissioning TECS go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops6

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

 ‘No more excuses for not embracing Technology Enabled Care Services #TECS’

Commissioning & Governance – Wheelchair and Seating Services

This iCOPS® product is for all staff responsible for planning, commissioning and procuring Wheelchair and Seating Services.  [ Request a quote ]

Click here for more information and a FREE trial

The right wheelchair at the right time is something all service users everywhere should receive. However, this is not always their experience. Commissioning wheelchair and seating services has historically been difficult, particularly because services are not always straightforward e.g. there are issues relating to the complexity of conditions, eligibility criteria and interdependencies with other related services.

This iCOPS® product for wheelchair and seating services gives those with responsibilities for planning and/or commissioning the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement.

iCOPS® sets out ‘core’ subject areas to act as a framework when commissioning these services. It can help you to break down your commissioning responsibilities into component parts and enable you to work through them effectively, allowing you to plan, design, commission and manage your wheelchair and seating service.

iCOPS® also enables organisations to comply with all their relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to commissioning wheelchair and seating services. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for commissioning wheelchair and seating services include:

  1. Service Requirements and Specifications
  2. Partnerships and Joint Working Arrangements
  3. Funding Arrangements
  4. Contractual Arrangements
  5. Legal, Regulatory and Welfare Obligations
  6. Governance and Risk Management
  7. Eligibility Criteria
  8. Contract and Performance Management
  9. Involvement of Service Users and Carers
  10. Cross Border Protocol

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on commissioning wheelchair and seating services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops1

We also have an iCOPS® product for Provision of wheelchair and seating services (including clinical activities) – see HERE for details.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘I now have peace of mind that all the issues are covered – and all in one place!’

Commissioning & Governance – Community (Disability) Equipment Services

This iCOPS® product is for all staff responsible for planning, commissioning and procuring Community (Disability) Equipment Services.  [ Request a quote ]

Click here for more information and a FREE trial

Disability equipment services are important for enabling disabled people to maintain independence and to be better supported in managing their own care. Services need to be geared toward prevention and early intervention to avoid unnecessary and costlier episodes of care later on.

One of the results of failing to commission and provide disability equipment effectively is significant unnecessary cost for the health and care economy, for example through delayed hospital discharges, and unnecessary hospital and care home admissions. Providing services inappropriately is always a false economy.

Besides the huge benefits to service users, commissioning disability equipment services safely and effectively significantly improves both clinical and financial outcomes.

Commissioning disability equipment services effectively is not as easy as some might think. Issues like joint working and funding, and links to related services and sectors, can add complexity.

This iCOPS® product for disability equipment services gives those with responsibilities for planning and/or commissioning the ability to evaluate and review services, manage projects and contracts, instil good governance, monitor, assess and manage quality, safety and performance, and drive continuous improvement.

iCOPS®  sets out ‘core’ subject areas to act as a framework when commissioning these services. It can help you to break down your commissioning responsibilities into component parts and enable you to work through them effectively, allowing you to plan, design, commission and manage your disability equipment service.

iCOPS® also enables organisations to comply with all relevant obligations including CECOPS and ISO, for example.

iCOPS® comes pre-loaded with outcomes and criteria specific to commissioning disability equipment. It is cloud based, so there are no large downloads or hardware requirements, just literally switch on and go.

The specific topic areas covered in the iCOPS® product for commissioning disability equipment services include:

  1. Service Requirements and Specifications
  2. Partnerships and Joint Working Arrangements
  3. Funding Arrangements
  4. Contractual Arrangements
  5. Legal, Regulatory and Welfare Obligations
  6. Governance and Risk Management
  7. Eligibility Criteria
  8. Contract and Performance Management
  9. Equipment in Care Homes
  10. Third Party Contractors
  11. Involvement of Service Users and Carers
  12. Cross Border Protocol
  13. Disabled Facilities Grants (DFGs) and Major Adaptations

FREE TRIAL

iCOPS® is available for a free no obligation one month trial. To access the free trial on commissioning disability equipment services go to http://secure.icops.co.uk/create and enter your name, email, create your own password, and use the licence code: icops5

We also have an iCOPS® product for Provision of disability equipment – see HERE for details. Commissioners can request that providers use this to ensure quality and performance is maintained.

Please note iCOPS® requires a modern browser, e.g. Google Chrome, Safari or Internet Explorer 9 and above.

‘This makes a complex area very manageable; I can’t believe it is so simple to use!’